Delivery + Shipping

All shipping prices listed are in New Zealand Dollars (NZD)

SHIPPING IN NEW ZEALAND

THE GOOD PET HOME™ offers free shipping to orders over $90.  If an order is under $90, then a $10 flat shipping rate will apply.

Unfortunately we do not ship to PO Boxes.

All orders are sent via courier to ensure delivery to your door.  Please allow up to 6 days for delivery on in stock items.  If an item is out of stock we will advise you of an approximate delivery date at which time you can accept or cancel your order.  

For exclusive order items, we anticipate shipping times to be approximate 4 weeks and we will update you on the progress of your order which you can cancel any time prior up until to the final dispatch date.  

We currently do not ship outside of New Zealand.

For exclusive order items, we anticipate shipping times to be approximate 4 weeks and we will update you on the progress of your order which you can cancel any time prior up until to the final dispatch date.  

DELIVERY

We will endeavour to get your order to you as soon as possible, however the delivery times outlined are approximate timeframes and we cannot accept responsibilities for delays due to unforeseen circumstances (e.g. strikes, natural disasters, custom clearance or government enforcements).

If you haven't received your parcel after the expected delivery time, please email hello@thegoodpethome.com with your order details and we will be more than happy to look into it for you.