Privacy Policy

Here at The Good Pet Home, we respect your right to privacy.  The following outlines how your personal information is collected, used and shared when you visit or make a purchase from 

At The Good Pet Home we collect only the information necessary to complete your order or to contact you regarding the status of your customer account or your order.  The information we may collect includes your name, gender, email address, shipping address, and billing address. 

The Good Pet Home does not store your credit card information. We also will not share, rent or sell your personal information. All information that you provide us will be kept private and confidential and used for the following purposes only: 

  • To process your purchase   
  • To complete the delivery transaction 
  • For customer support and the ability to respond to your requests. 
  • Email communication (should you subscribe or opt in) providing future information that may be of interest to you. 

Our website does utilise 'cookies' to help recognise you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous. We use this information solely to make our website easier for our customers to use. 

For more information about our privacy practices, questions relating to your privacy or if you would like to make a complaint please contact us at   


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.   

These will be updated on our website as they occur. 



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at or by mail using the details provided below:  
The Good Pet Home  
[Re: Privacy Compliance Officer]  
The Good Pet Home, PO Box 78346, Grey Lynn, AUK, Auckland 1245, New Zealand